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A elegant amber bottle of luxury hair oil resting on smooth nude stone under warm diffused daylight
A elegant amber bottle of luxury hair oil resting on smooth nude stone under warm diffused daylight
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Radiance by K

Return Policy & Hygiene Standards

We maintain uncompromising hygiene standards to ensure every formula arrives fresh and safe for your textured hair. Review our guidelines for returns and eligibility.

Our Policy

Sealed Items & Hygiene Commitments

We cannot take any goods that have a broken seal, as a small business, the risk of taking tampered returns is too high. Because our products contain sensitive peptide compounds and organic botanical oils, unopened seals ensure total product purity for everyone.

If your shipment arrives damaged, leaking, or compromised during transit, please contact our support team within 14 days of delivery with photographs of the sealed package so we can promptly arrange a replacement.